Find your machine’s serial number Your machine serial number is 13 digit number located on a sticker on your machine or on the registration box. Example (D2Z-IN-MEA0158A)

  • Choose your machine

    Stick vacuums

    1. Behind the clear bin

    2. On the underside of the battery pack

    Handheld vacuums

    1. Behind the clear bin

    2. On the underside of the battery pack

    Hair care

    1. On the power cord near the plug

     

    Purifiers

    1. On the base of the machine